Terms of Use

1. Purpose

These Terms (version of 1 November 2026) govern the use of Piano Piatto, published by Piano Piatto (Switzerland). They apply to the web app and the mobile apps alike.
Piano Piatto is a weekly meal-planning service with automatic menu generation, shopping list, household collaboration and a recipe-sharing community.
By creating an account or using the App, you accept these Terms without reservation.

2. Access to the service

Registration: an account is required. Create it with an email address and a password, with a Google or Apple account, or with a passkey (fingerprint, face, device code). You agree to provide accurate information.
Minimum age: the App is open from age 13. Users under 16 must have the consent of a parent or legal guardian.
Public username: community features (publishing, following, sharing your week) require a unique, permanent username. Your email is never public.
Availability: the Publisher strives to keep the App available 24/7; maintenance interruptions are possible.
Evolution: features may be added, changed or removed through updates. If the service is permanently discontinued, you will be notified at least 30 days in advance and renewals will stop.

3. Service description

Free plan: the current week's meal plan, shopping list with price estimates and pantry, preferences and allergens, recipes adapted to your taste, personal recipes, community (browsing, publishing, reviews, and 3 recipe copies per week). You can also belong to a household created by a subscribed member.
Premium plan: planning up to 8 weeks ahead, creating a household and sending invitations, extended statistics, unlimited recipe copies and copying another member's week. One subscription opens these features to the whole household, up to 6 people. Price and conditions are shown before purchase.
Trial: 14 days of free Premium access for every new account, with no payment method and no auto-renewal. Afterwards the free plan remains available. The trial is not shared within a household.
Magic wand (Premium): up to 20 personal recipes a month, written with the help of artificial intelligence from your choices, then translated into every language of the app. Only one during the trial. "Another idea" doesn't count, and the counter resets on the 1st of each month. It also creates up to 3 photos a month (one during the trial), from the name and ingredients of a personal recipe you have already saved: you see it before choosing to keep it, and a photo that does not look like the dish is not counted. With “My version”, it remakes a dish you can see (from the catalogue, your own or another member's) your way, from one sentence: it's one more personal recipe, counted as a creation, and the original doesn't change.
Your kitchen in photos (Premium): up to 30 photos a month for the whole household (8 during the trial) of your fridge, freezer or cupboards, from which an artificial intelligence suggests a list of food. It's a suggestion that may miss or mix up an item: you check it, and nothing goes into your pantry until you decide. A photo where no food is recognised isn't counted.
Baby at the table: you can add a baby with just their month of birth. The home screen then shows the guidance for their age (free). Premium adds baby food: recipes suited to their age and the week's pots prepared in one session.

4. Subscription and payment

Subscription by card on the web (through Stripe), by Apple In-App Purchase (iOS) or by Google Play Billing (Android). Payment is processed by the relevant provider: we never see your card. Mobile subscription management relies on RevenueCat.
Automatic renewal at the end of each period (monthly or annual) unless cancelled at least 24 h before, per platform rules.
On the web, automatic renewal is ticked by default at checkout. You can untick it: access then runs to the end of the paid period and stops, with no further charge. You can change this later from the subscription screen. An email warns you before an annual renewal, and before the end of an access that will not renew.
Cancellation: web → the subscription screen in the app, or contact@pianopiatto.com; iOS → Settings → [your name] → Subscriptions; Android → Google Play → Payments & subscriptions. Effective at the end of the paid period.
Restore: after reinstalling or switching device, use "Restore purchases" on the Premium screen with the same Apple or Google account.
Prices are shown taxes included: on the web, in Swiss francs (CHF) if your account country is Switzerland, in euros (EUR) otherwise; on mobile, in the platform currency. Changes apply from the next renewal.

5. Content and community

Your recipes remain yours. You grant the Publisher a non-exclusive licence to store, display and technically adapt them (images, translations) within the service.
You can publish recipes to the community and unpublish them at any time. If another user copied or planned your recipe, an independent private copy may remain with them. A recipe you publish, open to your friends or share by link can also be the starting point of another subscriber's “My version”: its text (title, ingredients, steps, without your username) is then sent to the magic wand, and their version, which belongs to them, shows “Based on” with a link to your recipe as long as they can see it.
Reviews: you can review a recipe you have cooked or tasted (someone in your household cooked it, or you say you tasted it) (a rating, tags, a few words), then edit or remove your review at any time. The recipe's author can reply once. The rules below apply to reviews and replies, and the Publisher may hide the text of a reported review. You can add a photo of your dish: it is checked automatically before it is posted (it must show a dish, with no face and nothing offensive), and you can remove it at any time. The Publisher may hide a reported review, photo included, or remove a photo.
Rules: no unlawful, offensive, misleading content or content infringing third-party rights. Zero tolerance for objectionable content.
Moderation: you can report any content or profile and block a user. The Publisher may remove content or suspend an offending account, without notice for serious violations.

6. Health and nutrition

Nutritional values (calories, macros) and costs are automatically calculated approximations.
Allergen filtering relies on declared ingredients, including in recipes published by others, and is not a medical guarantee. With severe allergies, always check the actual products.
You can leave a secondary ingredient out of a recipe, or swap an ingredient for another. The recipe shown, cooking mode and the shopping list follow; the original recipe does not change, and the adapted nutrition values remain approximations.
Adapting a recipe does not protect against an allergy: a recipe containing a declared allergen is still excluded. Suggested swaps exclude your allergens, but an ingredient you search for and pick yourself is not checked.
The App does not replace professional medical or dietary advice.
A recipe suggested by the magic wand is a suggestion: read it over before saving it, especially with regard to your allergies. It takes the allergens you declared into account, without this being a guarantee.
Feeding babies: the guidance and the baby food recipes are based on the booklet "Du lait aux petits plats" by the Geneva University Hospitals (HUG). This is general information that replaces neither a paediatrician's nor a dietitian's advice; the HUG are not associated with the app and have not reviewed its content. Every child has their own pace: you alone are responsible for what you give them (foods, texture, cooking, temperature, hygiene, storage). If allergies run in the family, or in case of illness, prematurity or doubt, ask a doctor before introducing a food.

7. Household

Creating a household and sending an invitation require Premium; joining one on invitation is free. A household holds at most 6 members and shares plans and the shopping list in real time.
Adapted recipes apply to the whole household, since the dish is cooked and bought for everyone. A food one member dislikes is left out of shared dishes when it is only a secondary ingredient.
Each member's email address is visible to the other household members.
You can leave your household at any time; the owner can remove a member.
If no member has Premium any more (subscription, offer or ongoing trial), the household pauses without being dissolved: nothing is deleted, no one is removed. The owner keeps planning the week and the list within the free offer; the other members can view them but not change them, except for cooking actions (marking a dish as cooked, for example). The household can no longer welcome new members. It becomes fully shared again as soon as a member subscribes. The app announces the pause before it takes effect.

8. Intellectual property and liability

The App, its design, code and official recipe base are the Publisher's exclusive property.
Personal, non-transferable right of use; any commercial exploitation is forbidden.
The Publisher declines liability for indirect damages, nutritional inaccuracies, allergic reactions and user-published content (subject to removal of reported unlawful content).

9. Account, changes and governing law

Delete your account at any time from the settings: personal data deleted, recipes unpublished (private copies made by others remain with them), automatic household departure.
⚠️ Deleting your account does not cancel your subscription: cancel it separately through whichever channel you subscribed with.
These Terms may change, with in-app notification; continued use means acceptance.
Governing law: Swiss law. Venue: the Publisher's canton, subject to mandatory consumer protections (EU).
Contact: contact@pianopiatto.com